Today I received a phone call from a mobile phone number.
When I picked up, it was a very professional typical voice answering system that sounds similar to those used by large companies…
The message said that there are many transactions being made in my account and that I should press 1 to speak to a customer service officer.
By now I already suspected they it is a scam mainly because my corporate phone that received this call is NOT LINKED to any bank.
Out of curiosity, I pressed 1. So it went to another audio that said their lines are busy and that I should hold the line.
Then someone picked up the phone and in a Singaporean accent asked “Good morning, how may I help you..”
I was pretty amazed!!!
But so that they cannot record my voice. I hung up after I took a screen capture of the number.
Then i called my bank to check that no transactions were made to my account and reported this to them. I asked the bank what was the right thing to go the next time and the bank officer said:
1) take down the number that call you so they can investigate
2) call your bank immediately to double check if any transactions were made
3) always remember not to give out your personal details if they call you. They are not supposed to ask u for your details or even your code or pin.
Always be vigilant!
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