Today I received a call 87592694... which looked like a normal local phone number.. BUT the caller had Filipino accent told me they are from DBS bank. (RED FLAG 1)
Then she informed me that someone had used my acc to transfer money to buy a gaming laptop and asked me if I bought any gaming laptops. I told her NO. And then she kept asking me this same number cos I gave a one word reply. Cos I think most people will panic and want to check this or that.. and she just asked me like 3-4 times till I asked her back "How many times do I have to say NO to you?" (RED FLAG 2)
Then she said now that she confirmed I didnt make the purchase, she will have to undo the transaction by asking me for my name to verify it. To make me trust her, she asked me if my number is 1234567. Now the thing is.. that is my number but it is my work phone number and it is not linked to any of my banking accounts. But i still wanted to see where this goes... so she asked me for my name to verify my identity. This tells me she only have my phone number but does not have my name. (RED FLAG 3)
So I asked her, "If you called me from my bank, don't you have my name?"
She said, "Yes we do but we cannot reveal it."
So I told her.. "I think you tell me what my name is and let me verify whether you are DBS bank.."
And then she hang up on me...
Guess many might have complained cos DBS featured this type of call as a possible scam.
https://www.dbs.com.sg/personal/deposits/bank-with-ease/how-to-spot-a-scam
If in doubt, you really can just hang up and check with the bank by calling the bank yourself or logging to your acc to check if this transaction really took place before you decide what to do.
Always better to be safe than sorry.
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